We believe in clarity, fairness, and transparency. These terms are designed to protect both you and our business, in line with Australian Consumer Law.

Use of Website

• By accessing and using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
• You must not misuse the site, attempt to gain unauthorised access, or engage in any activity that disrupts the site’s functionality.

Product Information

• We make every effort to ensure product descriptions, images, pricing, and availability information are accurate; however, errors may occur and we reserve the right to correct them without notice.
• All products are subject to availability and may be withdrawn, updated, or discontinued at any time.

Orders & Payment

• Orders are processed once payment has cleared. Please allow 1–5 business days for payment clearance before your order is released for dispatch.
• Once payment has cleared, orders are typically dispatched within 1–2 business days.
• We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, pricing errors, supplier unavailability, or other legitimate business reasons.

Returns & Refunds

• Returns are handled in accordance with our Returns & Refunds Policy.
• Change-of-mind returns may be available for eligible products within 14 days of delivery, subject to the conditions outlined in our Returns & Refunds Policy.
• Refunds are issued to the original payment method once returned items have been received and inspected.

Warranty & Liability

• Most products include a 12-month supplier warranty against manufacturing defects unless otherwise stated on the product page. Some products may include longer warranty periods.
• Warranty does not cover misuse, accidental damage, normal wear and tear, or damage caused by failure to follow product instructions.
• To the extent permitted by law, Prime Path Performance is not liable for indirect or consequential loss arising from the use of our products or website.

Intellectual Property

• All content on this website, including text, images, logos, graphics, and branding, is the property of Prime Path Performance or its suppliers and is protected by applicable copyright and intellectual property laws.
• You may not reproduce, distribute, modify, or use any content without prior written permission.

Privacy

• We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

Governing Law

• These Terms & Conditions are governed by the laws of Victoria, Australia. Any disputes arising from the use of this website or the purchase of products will be subject to the jurisdiction of the courts of Victoria.